Privacy Policy

ThermalTechPro ("we," "us," or "our") operates the website thermaltechpro.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

1. Information We Collect

1.1 Information You Provide

• Email Address: When you subscribe to our newsletter or contact us, we collect your email address.
• Contact Form Data: If you use our contact form, we collect your name, email address, and the contents of your message.

1.2 Information Collected Automatically

• Log Data: Your IP address, browser type, operating system, referring URLs, and pages viewed.
• Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our Site and hold certain information. See our Cookie section below for details.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Site
• Send you newsletters and email updates you have opted into
• Respond to your comments, questions, and support requests
• Monitor and analyse usage of the Site to improve content and user experience
• Detect, prevent, and address technical issues

3. Advertising & Affiliate Programs

3.1 Google AdSense

We use Google AdSense to display advertisements on the Site. Google AdSense may use cookies and web beacons to serve ads based on your prior visits to our Site or other websites. Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to our Site and/or other sites on the Internet. You may opt out of personalised advertising by visiting Google Ads Settings.

For more information about how Google uses data, please review Google's Privacy Policy.

3.2 Amazon Associates Program

ThermalTechPro is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. When you click on an affiliate link and make a purchase, we may receive a small commission at no additional cost to you.

Amazon may use cookies to track clicks on affiliate links. For more details, see Amazon's Privacy Notice.

4. Email Communications

If you subscribe to our email newsletter, we will use your email address to send you HVAC-related content, tips, and updates. We use AWS Simple Email Service (SES) to deliver our emails. Your email address is stored securely and is never sold or shared with third parties for marketing purposes.

You can unsubscribe from our emails at any time by:

• Clicking the "Unsubscribe" link at the bottom of any email
• Contacting us directly through our contact page

5. Cookies

5.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They are widely used to make websites work more efficiently and to provide reporting information.

5.2 Types of Cookies We Use

5.3 Managing Cookies

When you first visit our Site, you will be presented with a cookie consent banner where you can accept or decline non-essential cookies. You can change your preference at any time by clearing your browser's cookies for this site, which will cause the consent banner to reappear.

You can also control cookies through your browser settings. Most browsers allow you to refuse or accept cookies, delete existing cookies, and set preferences for certain websites. For more information, consult your browser's help documentation.

6. Third-Party Services

We may use the following third-party services that collect, monitor, and analyse data:

• Google AdSense — for serving advertisements
• Amazon Associates — for affiliate product recommendations
• Amazon Web Services (AWS SES) — for delivering email communications

These third-party service providers have their own privacy policies addressing how they use such data.

7. Data Security

We use commercially reasonable administrative, technical, and physical security measures to help protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights (GDPR / CCPA)

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data.
• Opt-Out of Sale (CCPA): We do not sell your personal information. You have the right to opt out of any future sale of personal information.
• Restriction: Request restriction of processing your personal data.
• Portability: Request transfer of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us through our contact page.

9. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us through our contact page.

Conduit Media
Operator of ThermalTechPro
thermaltechpro.com/contact